Telehealth Counseling: Is Online Therapy Right for You?

Telehealth Counseling

At Greenstone Counseling, all of our therapists are trained and equipped to provide high-quality telehealth sessions for individuals and families across Pocatello, Rexburg, and Southeast Idaho.

What Is Telehealth Counseling?

Telehealth counseling is simply counseling provided through a secure video platform instead of meeting in person. Clients and therapists connect online, usually through a computer, tablet, or smartphone, while still engaging in the same kinds of conversations, coping strategies, and therapeutic approaches used in traditional therapy sessions.

Some of the common terms people use for telehealth include:

• Online counseling

• Virtual therapy

• Remote counseling

• Teletherapy

• Video counseling

No matter what you call it, the heart of the process remains the same: a supportive relationship with a trained therapist, designed to help you process challenges and build healthier ways of coping.

How Telehealth Differs from In-Person Counseling

While the goals of therapy are the same, the experience of telehealth can feel different in a few key ways:

• Convenience: Sessions can be accessed from your home, office, or even while traveling.

• Accessibility: Telehealth eliminates barriers like transportation, childcare, or mobility challenges.

• Comfort: Many people find it easier to open up in their own environment rather than an office setting.

• Flexibility: Telehealth can often fit more easily into busy schedules, reducing the time commitment of commuting.

That said, some clients prefer the structure and presence of in-person therapy, or simply value face-to-face interactions. At Greenstone, we believe the “best” option is the one that supports your comfort and healing process.

When Telehealth May Be a Better Fit

Telehealth counseling can be especially beneficial in certain circumstances, such as:

• Living in rural areas with limited access to mental health providers

• Struggling with mobility or chronic health conditions

• Needing therapy during a lunch break or non-traditional hours

• Experiencing anxiety that makes leaving the house difficult

• Wanting continuity of care when traveling, moving, or away for college

In fact, research shows that telehealth is just as effective as in-person counseling for many concerns, including anxiety, depression, trauma, and relationship challenges (American Psychological Association, 2020).

Telehealth Counseling at Greenstone Counseling

At Greenstone Counseling, we are committed to making therapy accessible and convenient for the people we serve. That’s why all of our therapists offer secure telehealth appointments alongside in-person sessions. Whether you live in Pocatello, Rexburg, or anywhere across Southeast Idaho, you can meet with one of our therapists online.

Our telehealth services are designed to be:

• Secure – Confidential platforms that protect your privacy

• Effective – Evidence-based approaches tailored to online counseling

• Flexible – Easy scheduling that fits your life

• Personalized – Therapists who adapt the session to your needs, whether online or in-office

Is Telehealth Counseling Right for You?

Every client’s needs are unique. Some people thrive in online sessions, while others prefer in-person conversations. At Greenstone, we invite you to try telehealth and see how it feels for you. For many clients, it has been a game-changer—making therapy more consistent, accessible, and effective.

👉 Ready to explore telehealth counseling? At Greenstone Counseling, all of our therapists provide both in-person and online sessions. Contact us today to schedule a telehealth appointment in Pocatello, Rexburg, or from the comfort of your own home anywhere in Southeast Idaho.